Tsebo Solutions Group Is Hiring General Assistant
Company: Tsebo Solutions Group
Salary: Market Related
Closing Date: 20 January 2025
About Us
We are currently seeking a General Assistant to become a part of our team. The role of the General Assistant involves supporting the Cooks and Chefs in food preparation, managing the cash register, serving meals, and maintaining cleanliness in both the canteen and kitchen areas.
As a premier African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group is dedicated to delivering reduced costs, minimized risks, and simplified complexities while enhancing quality, efficiency, and productivity for our clients. Our areas of expertise include Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Security, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. The development of our personnel—who are the core of Tsebo—serves as the cornerstone of our mission. This commitment results in a skilled workforce that is attuned to the intricate needs of our clients. For a concise overview of our organization, please DOWNLOAD OUR ONE-PAGER.
With 52 years of experience serving diverse segments of society, TSEBO is well-equipped to meet various client needs. The ideal candidate will possess significant experience in client relations as well as operational roles.
Duties & Responsibilities
- Ensure compliance with Company and statutory regulations pertaining to cleanliness and hygiene in all tasks performed.
- Maintain quality standards for customer service, operational processes, health and safety, and food safety.
- Assist in meal preparation, particularly with salads and desserts.
- Arrange entrees, salads, desserts, and other food items on the serving line.
- Ensure the serving line is well-stocked and maintained in a clean condition.
- May participate in the training of new staff members.
- Store and document food leftovers appropriately.
- Maintain cleanliness and orderliness of canteen tables, kitchen, and other areas.
- Ensure that customer expectations are fulfilled in accordance with the contract provisions.
- Deliver a high standard of customer service within the assigned area.
- Where applicable, verify and transfer stock in the designated area to the appropriate staff for the next shift.
- Execute any reasonable requests made by management.
- Report and, when possible, address customer and client complaints or compliments.
- Attend necessary meetings and training sessions.
- Perform related tasks as assigned.
Skills and Competencies
- Enjoy practical and methodical tasks.
- Exhibit honesty and reliability.
- Possess good hand-eye coordination.
- Demonstrate the ability to work efficiently and safely.
- Maintain good personal hygiene.
- Be free from skin allergies to food and cleaning products.
- Exhibit strong communication skills.
- Ability to work collaboratively as part of a team.
- Possess the stamina to work 45-50 hours per week.
- Capable of bending, standing, and lifting as required.
Qualifications
- Must be at least 18 years of age
- Must have completed a National Senior Certificate.
1. Role of the General Assistant in Food Production
Assisting Cooks and Chefs with Meal Preparation
Picture this: you, the General Assistant, swooping in like a culinary superhero to help the cooks and chefs with slicing, dicing, and everything nice. Your job is to be their trusty sidekick in the kitchen, making sure the meal prep process runs smoother than a well-oiled whisk.
Organizing Ingredients and Kitchen Tools
Forget about chaos in the kitchen – your superpower is organization! From herbs to spatulas, you keep everything in its rightful place, ensuring that the cooks and chefs can whip up dishes with ease. No missing garlic cloves or runaway measuring cups on your watch!
2. Operating the Cash Register: Responsibilities and Duties
Handling Customer Transactions
Beep, beep – that’s the sound of you expertly manning the cash register. As the General Assistant, you’re the go-to person for processing payments, giving change, and making sure every customer transaction is as smooth as freshly churned ice cream.
Maintaining Accuracy and Security
Precision is your middle name when it comes to handling the cash register. You double-check prices, count money like a pro, and ensure that all transactions are secure and error-free. Your attention to detail is sharper than a chef’s knife!
3. Serving Food: Techniques and Best Practices
Plating and Presentation Skills
Your serving game is strong, General Assistant! You know how to plate food like a work of art, making every dish look Instagram-worthy. With your eye for detail and creativity, you turn ordinary meals into culinary masterpieces.
Customer Interaction and Service Etiquette
A smile here, a friendly greeting there – as the General Assistant, you’re the face of customer service. Your charm and impeccable manners make every diner feel like a VIP. Whether taking orders or answering questions, you serve food with a side of warmth and hospitality.
4. Maintaining Cleanliness in the Kitchen Environment
Sanitization and Hygiene Protocols
Cleanliness is next to deliciousness, and you embody that motto, General Assistant! You follow sanitization and hygiene protocols to a T, ensuring that the kitchen sparkles like a freshly polished serving tray. From washing hands to wiping down surfaces, you’re a cleanliness crusader.
Waste Management and Disposal
Say goodbye to kitchen clutter and hello to efficiency, thanks to your waste management skills! As the General Assistant, you know how to properly dispose of food scraps, packaging, and other waste. You’re all about keeping the kitchen tidy and environmentally friendly – reducing waste like a true eco-warrior.
5. Collaboration with Cooks and Chefs: Key Aspects
Communication and Coordination
When working alongside cooks and chefs, clear communication is key. Whether it’s confirming orders, asking for help, or passing on important information, being on the same page is essential. Think of it as a delicious dance where everyone needs to be in sync to create a culinary masterpiece.
Supporting Kitchen Operations
As a general assistant, you’re like the trusty sidekick to the cooks and chefs. You lend a helping hand wherever needed, whether it’s prepping ingredients, monitoring cooking times, or ensuring the kitchen is stocked and organized. Think of yourself as the unsung hero behind the scenes, making sure everything runs smoothly so the main stars can shine.In conclusion, the General Assistant serves as a vital link in the chain of food production and service, working alongside culinary professionals to deliver quality meals to customers. By mastering the art of multitasking, communication, and maintaining cleanliness, General Assistants contribute significantly to the overall success of a kitchen or dining establishment. Their dedication and hard work behind the scenes ensure a seamless and enjoyable dining experience for all patrons.
Location: Diep River, Western Cape
Ready to Apply?
Follow Our WhatsApp Channel for Daily Latest Vacancies
Job Inc vacancies
Post Comment