Company: The Foschini Group

Salary: Market Related

Location: Kempton Park, Gauteng

Closing Date: 06 February 2025

Job Overview

Key Responsibilities:

• Serve as a representative of our brand, delivering an outstanding customer experience.
• Surpass customer expectations by identifying and offering optimal solutions.
• Monitor sales performance in relation to targets consistently.
• Promote a wide range of products while staying informed about the latest trends in décor and fashion.
• Proactively seek new sales opportunities.
• Assist in restocking inventory to ensure the store is always prepared for customers.

Qualifications & Experience:

• Completion of Grade 12 (Matric) is required.

Required Skills:

• A strong passion for engaging with people is essential.
• Driven by targets and focused on delivering results.
• Excellent verbal and written communication abilities.
• Capability to manage multiple tasks in a dynamic environment.
• Ability to work autonomously.
• Proactive in taking initiative.
• Meticulous attention to detail.
• Fosters customer loyalty.
• Delivers exceptional customer service.
• Effectively navigates customer challenges.
• Skilled in negotiation and sales techniques.

Desired Behaviors:

• Commitment to Standards – Ensures quality and compliance in all work delivered.
• Pursuit of Continuous Improvement – Actively looks for ways to enhance processes.
• Effective Decision Making – Evaluates complex situations to make timely and effective decisions.
• Determination and Resilience.
• Exceeding Customer Expectations – Consistently provides outstanding customer service.
• Organizational Skills – Employs a systematic approach to manage tasks efficiently.
• Networking and Relationship Building.

Preference will be given to candidates from designated groups as outlined in the Employment Equity Act.

Score a Goal with The Foschini Group: Sales Associate (120hr) Position at Totalsports, Festival Mall

Your dream job is waiting for you at Totalsports, one of the leading retail brands under The Foschini Group. If you have a passion for sports, a strong customer focus, and a desire to excel, this Sales Associate position can be your perfect opportunity.

The Thrill of Retail: Why Totalsports?

Working at Totalsports means being part of a dynamic team that celebrates an active lifestyle. Totalsports provides a unique experience for sports enthusiasts and customers seeking quality athletic gear. The environment is energizing and encourages employees to share their love for sports.

Unlock Your Potential: 120-Hour Sales Associate Role

The Sales Associate role is designed for individuals eager to grow in a retail environment. This 120-hour position offers flexibility and the chance to shine in customer service and sales. It’s perfect for students or anyone looking for part-time work while embracing their interests.

Festival Mall: A Vibrant Retail Hub

Located in the bustling Festival Mall, Totalsports attracts a diverse group of shoppers. This trendy shopping destination offers more than shopping; it’s a social spot filled with events and attractions. As part of this community, you’ll engage with customers from all walks of life.

Responsibilities: A Day in the Life of a Totalsports Sales Associate

Customer Service Excellence: Providing an Unforgettable Experience

Your main mission is to serve customers with a smile. Here’s what you’ll do daily:

• Greet customers warmly and assist them in finding products.
• Answer questions about store offerings and promotions.
• Create a friendly atmosphere that makes customers feel welcome.

Product Knowledge: Mastering the Totalsports Range

Understanding products is essential. You will learn about various sports gear, clothing, and accessories. This knowledge helps you recommend items effectively and build credibility with shoppers.

Sales Techniques: Driving Performance and Achieving Targets

Meeting sales goals is key. You will utilize proven sales techniques such as:

1. Upselling: Encouraging customers to buy complementary items.
2. Promotions: Informing customers about ongoing special offers.
3. Active listening: Understanding customer needs to provide tailored solutions.

Skills and Experience: What Totalsports Seeks in Candidates

Essential Skills: Communication, Teamwork, and Passion

To thrive, you need strong communication and teamwork skills. Being passionate about sports adds to your ability to connect with customers.

Experience: Previous Retail Experience Preferred but Not Required

While prior retail experience is a plus, Totalsports welcomes those new to the industry. They offer training that equips you with the skills needed to succeed.

Additional Assets: Enthusiasm for Sports and Active Lifestyles

A love for sports enhances your connection with customers and contributes to the store’s lively environment. Your enthusiasm will shine through in every interaction.

Benefits and Perks: Totalsports’ Investment in You

Competitive Compensation and Benefits Package: Details to Explore

Totalsports understands the value of its employees. They offer competitive pay along with attractive benefits that may include health insurance, paid time off, and more.

Professional Development Opportunities: Growth Within The Foschini Group

As part of The Foschini Group, you’ll have avenues for career growth. This environment encourages skill development and advancement, helping you reach your career aspirations.

Employee Discounts: Exclusive Offers on Totalsports Products

Enjoy shopping with a special employee discount on all Totalsports products. It’s a great perk that lets you gear up for your own sports adventures.

The Application Process: Your Path to Joining Totalsports

Submitting Your Application: Step-by-Step Guide

Interested candidates can apply through the Foschini Group careers page.

1. Fill out the online application form.
2. Attach your resume highlighting relevant experience.
3. Submit your application and await a response.

Interview Preparation: Tips for Success

Preparing for the interview is vital. Research Totalsports, practice common interview questions, and showcase your passion for the brand and sports. Displaying a positive attitude can set you apart.

Next Steps: Following Up After Your Application

After applying, consider sending a follow-up email expressing your continued interest. This shows initiative and can make a strong impression.

Location: Kempton Park, Gauteng

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Why This Role is Right for You: A Summary

Making a Real Impact: Contributing to a Dynamic Team

Joining Totalsports means becoming part of a vibrant group. Your role directly impacts customer satisfaction and team success.

Personal and Professional Growth: Opportunities for Advancement

With a strong commitment to employee development, Totalsports invests in your growth. You’ll gain valuable experience, build connections, and open doors for future career paths.

Seize this fantastic opportunity at Totalsports, Festival Mall! Take the first step toward a fulfilling career in retail today. Visit the application page and start your journey with The Foschini Group now!