Better Opportunities: Clicks Group Limited Shop Assistant/ Cashier X10

Introduction

The objective is to achieve service excellence by providing efficient customer service, managing point of sale (POS) operations, and executing in-store merchandising that fosters a positive customer experience.

Duties & Responsibilities

Job Objectives:

• To carry out all operational tasks at the point of sale promptly and effectively.
• To uphold high standards of accuracy in scanning merchandise and processing payments, including managing clubcard rewards.
• To ensure the secure handling of cash at all times.
• To actively promote the Clicks’ clubcard and enroll new members to meet participation targets.
• To inform customers about promotions to enhance sales and ensure they “feel good and pay less.”
• To provide exceptional customer service by serving as a brand ambassador, remaining visible, and delivering friendly and professional assistance.
• To efficiently execute and uphold all merchandising and general housekeeping responsibilities in accordance with store and visual merchandising standards.
• To support the Group’s vision of being the preferred health and beauty retailer by embodying and promoting the company values.
• To maintain current knowledge of products, ranges, promotions, and events to provide accurate information to customers consistently.

Knowledge:

• Basic mathematical calculations
• Experience in retail/FMCG and an understanding of merchandising and promotional principles
• Familiarity with stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organizational abilities
• Problem-solving capabilities
• Strong customer focus
• Effective communication skills
• Proficiency in computer use
• Numeracy skills

Competencies

Essential:

• Building relationships and networking
• Adhering to instructions and procedures
• Achieving results and meeting customer expectations

Desirable:

• Collaborating with others
• Persuasion and influence
• Planning and organization
• Managing pressure and setbacks.

Required Experience and Qualifications

Experience

Preferred: experience in a customer service position within a retail or fast-moving consumer goods (FMCG) operational setting.

Education

Mandatory: completion of Grade 12.
Preferred: a minimum of 50% in both Mathematics and English at the Grade 12 level.

What’s the Role About?

As a Shop Assistant / Cashier, your main duties revolve around providing excellent customer service. You’ll greet customers with a smile, assist them in finding products, and handle transactions smoothly. Every day brings new faces and challenges—imagine being at the heart of a bustling store where every interaction counts!

Key Responsibilities

Your day will be busy but enjoyable. Here’s what you can expect:

• Customer Engagement: You’ll help customers with their shopping needs. Whether it’s recommending a product or answering questions, your role is crucial to their experience.
• Cash Handling: As a cashier, you’ll manage cash transactions. Accuracy is key! You’ll ensure that every sale is processed without a hitch.
• Stock Management: Keeping the shelves tidy and stocked is part of the gig. You’ll take pride in making sure the store looks its best.
• Team Collaboration: Working alongside your colleagues is essential. You’ll support one another to ensure the store runs efficiently.

Why Choose Clicks Group Limited?

Clicks Group Limited isn’t just about selling products; it’s about building relationships. They strive to create a positive environment for both customers and employees. Here are some reasons to consider this role:

A Culture of Support

Joining Clicks means becoming part of a supportive team. The workplace atmosphere encourages teamwork, respect, and a shared vision of excellent service. You won’t just be another employee; you’ll become a valued member of the Clicks family.

Growth Potential

Starting as a Shop Assistant / Cashier opens doors to future opportunities. Many employees have advanced to management positions within the company. If you have a passion for retail and a knack for leadership, Clicks will nurture that ambition.

Skills You’ll Use and Develop

This position helps you sharpen valuable skills that extend beyond the workplace. Here’s what you might discover about yourself:

• Communication Skills: You’ll practice clear and friendly communication daily. This skill is crucial for building customer loyalty.
• Problem-Solving Abilities: Handling customer queries helps you think on your feet. Each question is a new puzzle to solve.
• Time Management: Balancing various tasks—like serving customers and maintaining stock—teaches you to manage your time effectively.

How to Apply

If you’re excited about this opportunity, applying is straightforward. Check the Clicks Group website or visit the Madombidzha store for more details on the application process. Be sure to showcase your relevant experience and passion for customer service in your application.

Ready to Apply

Conclusion

The Clicks Group Limited Shop Assistant / Cashier position in Madombidzha is more than just a job—it’s a stepping stone toward a fulfilling career in retail. If you’re ready to embark on an exciting journey filled with learning and growth, this role could be your perfect fit. Don’t wait—take the first step towards a rewarding experience with Clicks today!