• Tych Business Solutions
• Franschhoek
• Permanent
• Full Time
• Published: 2 days ago
• EE/AA, Non EE/AA

EASY APPLY

HOUSEKEEPERTych Business Solutions

Introduction

You will excel in this role if you are flexible and able to multitask working at a faster than average speed. Your high level of attention to detail with excellent organisational skills, and the ability to learn and adapt in the environment they work in will be essential.

Duties & Responsibilities

• Upkeep and cleaning of hotel rooms and communal guest areas

• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests

• Exceeding guests’ expectations, from arrival to departure in all areas of their stay

• Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments

• Deliver exceptional service

• Thinking out of the box to make guests’ stay exceptional

• Adhere to and maintain Health and Safety standards

Desired Experience & Qualification

Experience and Skills:

• Minimum of 2 years of housekeeping experience in a luxury hotel or similar

• Knowledge of cleaning products, techniques and methods

• Excellent time keeping

• Ability to follow SOP standards

• Attention to detail

• Ability to remain calm and professional under pressure

• Impeccable grooming standards

• Personal and professional integrity

Inherent Requirements:

• Grade 12 – Matric Certificate or equivalent would be advantageous

• Good communication skills in English

• High level of physical endurance

• Ability to work shifts including night shift

• Preference will be given to candidates from Franschhoek and neighbouring areas

Package & Remuneration

Market related

Housekeeper: Finding the Perfect Cleaning Professional for Your Home

Are you juggling work, family, and trying to keep your house clean? It can feel impossible, right? Dust bunnies multiply like crazy, and who has time to scrub floors after a long day? Maintaining a tidy home is tough. But, hiring a housekeeper could be the answer! This article will help you find the perfect cleaning professional. We’ll cover how to figure out your cleaning needs. Then, we’ll explore where to look for a housekeeper. You’ll also learn how to interview and manage them.

Understanding Your Cleaning Needs

Before you start your search, think about what you really need. What areas of your home need the most attention? What cleaning tasks do you dread the most? Getting clear on your needs makes finding the right housekeeper way easier.

Assess Your Home

First, take a walk through your house. How big is it? How many rooms do you have? What type of flooring do you have, like hardwood, carpet, or tile? Different surfaces need different cleaning methods. Think about bathrooms and kitchens; they often need extra attention. Make a list of all the areas you want your housekeeper to clean regularly. Knowing what you want is important.

Define Cleaning Frequency

How often do you want your house cleaned? This depends on your lifestyle. Do you have pets or kids? Pets mean more vacuuming! Kids can create messes faster than you can clean them up. Do you have allergies? More frequent cleaning can help reduce allergens. A single person might only need cleaning every other week. A busy family might need it weekly, or even more often. Choose a frequency that fits your life.

Identify Special Cleaning Needs

Does your oven need a deep clean? What about window washing? Maybe you hate doing laundry. Some housekeepers offer extra services. List any special tasks you need help with. This helps you find a housekeeper with the right skills.

Where to Find a Housekeeper

Finding a great housekeeper requires a little effort. Luckily, you have options. Online platforms, agencies, and word-of-mouth referrals can connect you with qualified cleaners.

Online Platforms

Websites like Care.com and Thumbtack are popular. Many housekeepers advertise their services there. Local Facebook groups can also be a goldmine! Check reviews carefully. See what other people say about their experiences. Always check references before hiring. A good review can tell you a lot.

Cleaning Agencies

Cleaning agencies can take some of the stress out of finding a housekeeper. They often do background checks. Plus, they usually have insurance. If your regular cleaner is sick, the agency can send a replacement. Agencies handle scheduling. This can be worth the extra cost for some.

Referrals from Friends and Family

Don’t underestimate the power of word-of-mouth. Ask your friends, family, and coworkers if they have a housekeeper they love. Personal recommendations can be super reliable. Ask specific questions about their reliability and cleaning skills. A personal referral can give you peace of mind.

Screening and Interviewing Potential Housekeepers

Once you have some leads, it’s time to interview! Screening and interviewing is a key part of the hiring process. This will help you find a reliable and skilled housekeeper.

Conducting Initial Phone Screening

Start with a phone call. Ask about their experience. Find out if they are available when you need them. Discuss their rates and what services they offer. Prepare a script with your key questions. This helps you stay organized and focused during the call.

In-Person Interview and Trial Period

If the phone screening goes well, schedule an in-person interview. This lets you see how they interact with you, your family, and your pets. Do they seem friendly and trustworthy? Consider a trial cleaning session. This lets you evaluate their cleaning skills. It also shows you their attention to detail. It is a great way to assess if they’re a good fit.

Setting Expectations and Managing the Relationship

Clear communication leads to a happy working relationship. Setting expectations upfront prevents misunderstandings. This means everyone knows what to expect.

Creating a Cleaning Schedule

Create a detailed cleaning schedule. Outline the specific tasks for each cleaning session. Be clear about what you expect to be done each time. This avoids confusion and ensures everything gets cleaned properly. A good schedule makes everyone’s life easier.

Discussing Payment and Compensation

Talk about hourly rates. What payment methods do they accept? Is tipping expected? Get everything in writing! A clear payment agreement is essential. It prevents disputes and ensures everyone is on the same page.

Communication and Feedback

Give regular feedback on their performance. If something isn’t up to par, let them know. If they’re doing a great job, tell them that too! Open and honest communication is crucial. It helps build a strong and positive working relationship.

Conclusion

Finding the perfect housekeeper takes time and effort. But, it is so worth it! Remember to assess your needs, explore different sources, and conduct thorough interviews. Setting clear expectations and maintaining open communication is also important. A clean and organized home can reduce stress and improve your quality of life. So, take action now and find a housekeeper who meets your needs!