Fidelity Services Group is inviting suitably qualified and experienced candidates to apply for Armed Response Officer vacancies for 2026. This opportunity is suitable for individuals who are interested in working in the private security industry and have the necessary security qualifications, driving experience and firearm competency.
The advertised position is also known as Vehicle Patrol Officer. Successful candidates will be responsible for conducting security patrols, responding to alarm signals, assisting clients and protecting residential and business properties.
Applicants who have completed Grade 10 and meet the required PSIRA, firearm competency and driver’s licence requirements are encouraged to apply.
The closing date for applications is 20 November 2026.
1. Fidelity Services Group Job Details
Below are the important details of the advertised opportunity:
- Company: Fidelity Services Group
- Position: Armed Response Officer
- Alternative Title: Vehicle Patrol Officer
- Industry: Private Security
- Minimum Qualification: Grade 10
- PSIRA Requirement: Grade C and Armed Response (AR)
- Firearm Requirement: Valid firearm competency
- Driver’s Licence: Valid licence held for at least two years
- Additional Requirement: Master Drive
- Employment Type: As specified in the official vacancy
- Closing Date: 20 November 2026
2. About the Armed Response Officer Position
Armed Response Officers play an important role in protecting people, homes, businesses and other properties.
The main responsibility of this position is to respond to security alarms and emergency calls received through the company’s monitoring centre.
When a security alarm is activated, the officer may be dispatched to the property to investigate the situation and provide the necessary assistance.
Employees must be familiar with their assigned patrol areas and understand the best routes to reach clients within the required response times.
The position requires individuals who are alert, responsible, professional and able to make appropriate decisions when dealing with security-related situations.
3. Minimum Qualifications and Requirements
Candidates interested in applying must meet the following requirements:
Educational Qualification
Applicants must have at least Grade 10.
Candidates should ensure that their educational information is correctly reflected in their CVs and application documents.
PSIRA Registration
Applicants must have PSIRA Grade C registration and the required Armed Response (AR) registration.
Candidates must ensure that their security registration meets the requirements of the advertised position.
Firearm Competency
A valid firearm competency is required because the position involves armed response duties.
Applicants should have the necessary documentation available when requested during the recruitment process.
Driver’s Licence
Candidates must have a valid driver’s licence that they have held for at least two years.
Good driving skills are important because employees will be required to operate company vehicles while conducting patrols and responding to emergency calls.
Additional Requirements
Applicants must also meet the following expectations:
- Good knowledge of the areas where they will be working.
- Ability to drive safely and confidently.
- Master Drive requirement as specified in the vacancy.
- Good communication and customer service skills.
- Ability to work under pressure.
- Professional behaviour and appearance.
- Willingness to follow company procedures.
4. Duties and Responsibilities
Successful candidates will perform different security-related duties to ensure that clients receive professional protection and assistance.
Conducting Security Patrols
Officers must patrol their assigned areas and become familiar with roads, streets, residential properties and business locations.
Knowing the patrol area helps employees respond to security incidents more efficiently.
Responding to Alarm Signals
Employees must respond to alarm activations and emergency calls received from the monitoring centre.
They must investigate reported incidents and follow the company’s operational procedures.
Maintaining Response Times
Armed Response Officers must make every effort to reach clients within the required response times.
They should understand the available routes and use their area knowledge to travel safely and efficiently.
Assisting Clients
Officers may be required to follow up with clients after serious incidents.
They must communicate professionally, listen to customer concerns and provide assistance where necessary.
Handling Complaints
Employees should assist clients who experience problems with security services.
They must listen carefully, provide appropriate feedback and report complaints to management when necessary.
Maintaining Company Vehicles
Officers must ensure that their response vehicles are clean, presentable and properly maintained.
Daily and weekly vehicle inspection checklists must be completed according to company requirements.
Completing Reports
Employees may be required to prepare reports about incidents, patrol activities and security-related matters.
Reports should contain accurate information and be submitted according to company procedures.
5. Skills and Personal Attributes
Fidelity Services Group is looking for individuals who can perform their duties professionally and responsibly.
The following skills and qualities are important:
- Good verbal communication skills.
- Strong customer service abilities.
- Good driving skills.
- Knowledge of local patrol areas.
- Ability to work independently.
- Attention to detail.
- Good problem-solving skills.
- Professional appearance.
- Ability to follow instructions.
- Responsible handling of company equipment.
- Ability to remain calm under pressure.
Candidates must also be willing to attend meetings, training sessions and daily operational briefings.
6. Who Should Apply?
This opportunity may be suitable for candidates who:
- Have completed Grade 10.
- Are registered with PSIRA Grade C.
- Have the required Armed Response registration.
- Have valid firearm competency.
- Hold a valid driver’s licence for at least two years.
- Have good knowledge of their assigned area.
- Have the required driving skills.
- Can communicate professionally with clients.
- Are interested in developing their careers in the security industry.
Applicants should carefully check all the requirements before submitting their applications.
7. Employment Equity and Selection Process
Fidelity Services Group supports fair recruitment and employment practices.
The company encourages applications from Historically Disadvantaged Candidates and Black Female Candidates.
Preference may be given to existing employees where applicable, and appointments are based on merit.
The company also reserves the right not to make an appointment to the advertised position.
8. How to Apply for Fidelity Services Group Jobs 2026
Interested candidates who meet the requirements should submit their applications through the official Fidelity Services Group recruitment platform.
Follow these steps:
- Visit the official Fidelity Services Group website.
- Navigate to the careers or vacancies section.
- Search for the Armed Response Officer or Vehicle Patrol Officer vacancy.
- Read the complete job advertisement.
- Prepare your updated CV.
- Ensure that your PSIRA registration and firearm competency documents are available.
- Provide your driver’s licence information.
- Complete the application form with accurate details.
- Review your application before submitting it.
Official Website:
https://www.fidelity-services.com
Applicants should use the official recruitment platform and follow the application instructions provided for the vacancy.
9. Important Information for Applicants
Fidelity Services Group advises that applicants who do not receive communication within 10 working days after the closing date should consider their applications unsuccessful.
Candidates should ensure that their cellphone numbers and email addresses are correct so that the recruitment team can contact them if necessary.
Being contacted does not guarantee employment, as further selection and assessment processes may apply.
10. Closing Date
The closing date for the Fidelity Services Group Armed Response Officer Vacancies 2026 is 20 November 2026.
Interested applicants are encouraged to submit their applications before the deadline.
Final Thoughts
If you have Grade 10, PSIRA Grade C and Armed Response registration, valid firearm competency and a driver’s licence held for at least two years, this Fidelity Services Group opportunity may be worth considering.
Working as an Armed Response Officer requires professionalism, responsibility, good driving skills and a commitment to protecting clients and their properties.
Make sure you meet the advertised requirements and submit your application through the official recruitment platform before 20 November 2026.
Leave a Reply