Are you an experienced security officer looking for a new employment opportunity in South Africa? Fidelity Services Group is inviting suitably qualified candidates to apply for its Armed Response Officer (Vehicle Patrol Officer) Vacancies 2026.This opportunity is suitable for security professionals who have the necessary PSIRA registration, firearm competency and driving experience.The successful candidates will be responsible for conducting vehicle patrols, responding to alarm activations, assisting clients and protecting residential and business properties.Applicants must have at least a Grade 10 qualification, PSIRA Grade C registration, Armed Response (AR) registration and valid firearm competency.The advertised position is based in the Sedgefield area, within Knysna, Western Cape. This is a permanent employment opportunity.Applications close on 20 November 2026.Fidelity Services Group Armed Response Officer Vacancies 2026 – Job OverviewBelow are the important details of the advertised opportunity:Job Information DetailsCompany Fidelity Services GroupPosition Armed Response OfficerAlternative Title Vehicle Patrol OfficerIndustry Private SecurityLocation Sedgefield, Knysna, Western CapeEmployment Type PermanentMinimum Education Grade 10Security Qualification PSIRA Grade C and ARFirearm Requirement Valid firearm competencyDriver’s Licence Valid for at least 2 yearsAdditional Requirement Master DriveClosing Date 20 November 2026About the Armed Response Officer PositionFidelity Services Group is looking for responsible, experienced and professional individuals to join its security operations team.Armed Response Officers play an important role in protecting clients, their homes, businesses and other properties.The primary responsibility of this position is to conduct vehicle patrols and respond to security alerts received through the company’s monitoring centre.Successful applicants must be familiar with their assigned patrol areas and capable of providing professional assistance when clients experience security-related problems.The position requires individuals who can remain alert, communicate effectively, drive responsibly and follow established company procedures.Duties and ResponsibilitiesThe appointed Armed Response Officers will be expected to perform the following duties:1. Conduct Regular Security PatrolsPatrol designated residential and business areas.Become familiar with assigned patrol zones.Maintain awareness of local roads and important locations.Identify and report suspicious activities.Carry out patrol duties according to company procedures.2. Respond to Alarm ActivationsAttend to alarm signals received from the monitoring centre.Respond to emergency calls from clients.Investigate reported security incidents in accordance with company procedures.Provide assistance to clients when required.Communicate important information to the monitoring centre.3. Meet Required Response TimesRespond to security calls within the timeframes established by management.Use local area knowledge to navigate assigned patrol zones.Maintain safe and responsible driving practices.Follow company instructions when attending to emergencies.4. Maintain Good Client RelationshipsCommunicate professionally with customers.Assist clients who require security-related support.Follow up with customers after serious incidents when required.Listen to client concerns and complaints.Refer unresolved matters to the appropriate department.5. Conduct Customer Relations ActivitiesOfficers may also be required to introduce themselves to new customers and conduct public relations visits.They must maintain a professional attitude and represent Fidelity Services Group positively when interacting with clients and members of the public.6. Maintain a Professional AppearanceWear the prescribed company uniform.Maintain good personal hygiene.Attend daily parades and operational briefings.Follow the company’s appearance standards.Maintain professional conduct while on duty.7. Maintain Company VehiclesArmed Response Officers are responsible for ensuring that their assigned vehicles remain clean and properly maintained.Duties include:Completing daily vehicle inspection checklists.Conducting weekly vehicle checks.Reporting mechanical problems.Keeping the vehicle clean and presentable.Ensuring that the vehicle is ready for patrol duties.8. Follow Company Policies and ProceduresEmployees must understand and comply with the company’s Standard Operating Procedures (SOPs).They must also follow the prescribed radio communication procedures and ensure that accurate information is shared with supervisors and relevant departments.9. Prepare Reports and Provide FeedbackOfficers may be required to complete reports relating to security incidents, patrol activities and customer interactions.All reports should contain accurate information and be submitted according to company requirements.10. Attend Training and MeetingsSuccessful applicants must participate in required training programmes, operational meetings and daily briefings.Employees are expected to continuously improve their knowledge and understanding of their responsibilities.Minimum Qualifications and RequirementsCandidates interested in the Fidelity Services Group Armed Response Officer position must meet the advertised requirements.1. Grade 10 QualificationApplicants must have completed at least Grade 10.Candidates should ensure that they can provide proof of their educational qualification when requested.2. PSIRA Grade C RegistrationA valid PSIRA Grade C registration is required.Applicants must also have the required Armed Response (AR) registration to qualify for this position.3. Firearm CompetencyCandidates must have the required firearm competency for armed response duties.Applicants should ensure that their relevant firearm competency documentation is valid and available.4. Valid Driver’s LicenceApplicants must possess a valid driver’s licence that they have held for a minimum of two years.This is essential because the position involves operating company vehicles during patrol and response activities.5. Master Drive RequirementCandidates must meet the advertised Master Drive requirement.Applicants should ensure that they can satisfy this requirement when submitting their applications.6. Knowledge of the Local AreaA good understanding of the assigned patrol area is important.Applicants should be familiar with local roads, residential areas, businesses and other important locations.Skills and Personal AttributesFidelity Services Group is looking for candidates who can demonstrate the following qualities:Good communication skills: Ability to communicate clearly with clients, colleagues and supervisors.Driving ability: Confidence and responsibility when operating patrol vehicles.Professionalism: Maintaining a respectful attitude towards customers and the public.Customer service: Ability to assist clients and handle complaints appropriately.Attention to detail: Remaining alert and following instructions carefully.Reliability: Taking responsibility for assigned duties.Teamwork: Working effectively with other security personnel.Area knowledge: Understanding the local patrol environment.Problem-solving: Remaining calm and following company procedures when dealing with incidents.Who Should Apply?This vacancy may be suitable for individuals who:Have completed Grade 10.Hold valid PSIRA Grade C registration.Have Armed Response (AR) registration.Possess the required firearm competency.Have a valid driver’s licence held for at least two years.Meet the Master Drive requirement.Have good knowledge of the local area.Can perform vehicle patrol duties.Have good communication and customer service skills.Are interested in working in the private security industry.Applicants should carefully check all requirements before submitting their applications.Employment Equity and Recruitment InformationFidelity Services Group supports fair recruitment practices and employee development.The company reserves the right not to appoint a candidate to an advertised position. Preference may be given to existing employees, with appointments made according to merit.Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported to become part of the Fidelity Services Group team.How to Apply for Fidelity Services Group Armed Response Officer Vacancies 2026Interested candidates who meet the requirements can apply online through the company’s recruitment platform.Follow these steps:Visit the official application page using the link below.Confirm that the vacancy is for Armed Response Officers – Sedgefield.Read the job requirements carefully.Prepare your updated CV.Ensure that your PSIRA registration details are available.Prepare your firearm competency documentation.Complete the online application form.Upload your CV.Check that your personal information is correct.Accept the terms and conditions and submit your application.Official Online Application Link:https://fidelityservicesgroup.simplify.hr/Vacancy/Apply/volvurApplicants should submit accurate information and ensure that all required documents are included.What Happens After Submitting Your Application?After submitting an application, candidates should regularly check their emails and phones for communication from the recruitment team.According to the company’s recruitment notice, applicants who do not receive communication within 10 working days after the closing date should consider their applications unsuccessful.Being contacted does not necessarily guarantee employment, as further recruitment and selection processes may apply.Closing Date for Fidelity Services Group Jobs 2026The closing date for the Armed Response Officer vacancy is 20 November 2026.This is a permanent employment opportunity based in Sedgefield, Knysna, Western Cape.Candidates who meet the educational, security registration, firearm competency and driving requirements are encouraged to submit their applications before the deadline.If you have the necessary qualifications and experience, this could be an opportunity to continue developing your career in the private security industry.Apply online today and take the next step towards joining Fidelity Services Group.
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