Housekeeper/Room attendant

Introduction

Our Sandton-based client is looking for an extraordinary, energetic & delightful Housekeeper to join their team of exceptional Housekeepers! If you have experience working in a luxurious environment, providing a high level of service, and always going above & beyond… this opportunity is for you! 

---

Duties & Responsibilities

Please read carefully before apply for this position.

Must have worked at a Lodge, Hotel or Bed&Breakfast before. CLEANED GUEST ROOMS 

Working Hours:

12 Hour shifts

1.5 days off per week

Salary R5600 per month plus overtime

Job description

Your daily duties will include, but are not limited to:

All tasks relating to Housework:

•             Laundry – machine wash, hand wash, hang, iron, and pack away

•             General Tiding of house – cleaning of walls, windows, light switches, ornaments, all used household equipment (brooms, mops, etc) mopping of tiled / vinyl floors, inside cupboards, polishing of floors and verandas.

•             Bedroom – making of beds, clearing and putting items away

•             Bathrooms – cleaning of all toilets, basins, bathtubs, floors, and windows, steamed twice a week.

•             Kitchen – cleaning stove, fried, freezer, appliances, crockery, cutlery, pots, and pans, packing away groceries, washing, drying, and packing of dishes, cleaning up after breakfast, lunch, dinner, and setting tables.

•             Rooms – cleanings outside the rooms, cloakrooms, wiping and dusting of all appliances (TV, Radio, tables)

•             General

•             Shining of pots, brass, and silver

•             Replenish soap, hand sanitizer, toilet paper, towels, and tissue boxes

•             Replacing dirty ashtrays with cleaner ashtrays

•             Lighting candles, spraying room fragrances

•             Filling the fruit bowls

•             Cleaning up after meetings and guest visits

•             Small mending work – replacing buttons, hems, etc.

•             Replacement of dirty water in flower arrangements, rinsing of flower stems, etc.

•             Hygienically clean out fridge and freezers, rotate stock as per expiration dates, pack all newly purchased groceries, wipe all drinks bottles before packing

•             Ensure all household items are set and styled as per standard operating procedures

---

Desired Experience & Qualification

Grade 12 with at least 2 years experience 

Housekeepers and room attendants play vital roles in the hospitality industry, ensuring a clean and welcoming environment for guests. While both positions share some similarities, there are key differences between them.

Key Responsibilities:

• Housekeeper:
  • Cleaning and Maintenance: Housekeepers manage multiple rooms and oversee cleaning operations for entire floors or sections of a hotel. They coordinate laundry services, inventory supplies, and ensure that all areas maintain high cleanliness standards.
  • Team Management: Housekeepers often supervise a team of room attendants, handle scheduling, training, and address any issues that arise.
• Room Attendant:
  • Room Cleaning: Room attendants focus on cleaning individual guest rooms, ensuring that beds are made, bathrooms are spotless, and amenities are replenished.
  • Guest Interaction: Room attendants often interact directly with guests, assisting with requests and addressing any issues that arise during a guest’s stay.

Skills and Qualifications:

• Housekeeper:
  • Previous experience in cleaning or housekeeping is beneficial
  • Attention to detail and strong organizational skills are essential
  • Knowledge of proper cleaning techniques and products is crucial
• Room Attendant:
  • Customer service skills are vital for interacting with guests
  • Ability to work well in a team environment is necessary
  • Physical stamina to handle the demands of cleaning and lifting is required
  • Attention to detail to maintain high cleaning standards is essential

Career Advancement Opportunities:

• Housekeeper:
  • Potential to move into supervisor or managerial roles
  • Opportunities to specialize in areas like laundry management or inventory control
  • Development of leadership and training skills with experience
• Room Attendant:
  • Can advance to positions like housekeeping supervisor, housekeeping manager, assistant executive housekeeper, or executive housekeeper

Salary:

• The average salary for a room attendant is around $31,905-$33,500 per year, depending on location, establishment type, and experience.
• The average salary for a housekeeper is around $31,038 per year, with similar factors affecting the salary range ¹ ².