Career Opportunity at VKB Group: Cash and Card Transaction Administrator
Introduction to the VKB Group
The VKB Group is a well-established agricultural company rooted in South African farming heritage. With a strong foundation built on supporting farmers and providing high-quality, farm-to-table food products, VKB has grown into a diversified agribusiness. Through its dynamic group of companies and brands—VKB, GWK, and NTK—the organization plays a central role in every stage of the food supply chain.
From providing essential inputs to farmers to managing the processing, distribution, and marketing of agricultural products, the VKB Group remains at the forefront of agricultural innovation and service excellence. Our business operations span local and international markets, delivering value to both producers and consumers.
The VKB Group is proud of its commitment to sustainability, food security, and rural economic development. It is with this mission in mind that we continue to grow, transform, and empower the next generation of agricultural leaders.
Position Overview
We are currently looking for a dependable, energetic, and detail-oriented Cash and Card Transaction Administrator to join our team. This individual will be responsible for managing and overseeing all cash and card-related transactions at one of our retail outlets. The position requires strong numeracy, customer service orientation, and the ability to work accurately and efficiently in a fast-paced environment.
This is an excellent opportunity for someone seeking to grow within a leading agricultural business that offers room for professional development and exposure to diverse business operations.
Core Responsibilities
The Cash and Card Transaction Administrator plays a critical role in maintaining the financial integrity of our retail operations. The following key duties and responsibilities are central to the role:
1. Sales Processing at Paypoints
- Execute all sales transactions efficiently at designated paypoints.
- Ensure that each transaction is handled with accuracy and complies with internal policies.
- Reconcile transaction amounts at the end of each shift or working day.
- Process receipts for customers across all payment methods including cash, card, and cheque.
2. Customer Service
- Deliver professional, courteous service to every customer.
- Assist clients with queries and payment-related concerns, ensuring a smooth retail experience.
- Resolve client issues efficiently while maintaining a positive and respectful attitude.
- Promote a customer-first approach at all times, upholding the values of the VKB Group.
3. Cash Handling and Daily Banking
- Responsible for collecting and counting all cash and cheques received daily.
- Perform daily banking of all cash and cheque collections according to company procedures.
- Reconcile receipts with transaction records and resolve any discrepancies promptly.
- Prepare daily summaries and deposit slips for financial record-keeping.
4. Card Transactions and Back Office Support
- Process receipts from card customers accurately and efficiently.
- Support the administrative tasks associated with card payments and ensure proper allocation of funds.
- Liaise with internal departments regarding transaction queries and support needs.
5. Administrative Duties
- Keep accurate records of all financial transactions conducted at the store.
- Maintain organized filing systems for receipts, deposit slips, and transaction logs.
- Ensure compliance with company policies and financial controls.
- Provide administrative support for related retail or back-office activities when needed.
Minimum Requirements
To qualify for this position, candidates must meet the following minimum criteria:
- Education: Grade 12 or equivalent (NQF Level 4).
- Computer Literacy: Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
- Experience: Previous experience in a similar cash-handling or administrative role will be advantageous and serve as a recommendation.
- Strong numeracy and attention to detail are essential.
Skills and Attributes
We are looking for an individual who demonstrates the following core skills and attributes:
- Customer Service Excellence: Friendly, respectful, and service-driven with a commitment to enhancing the customer experience.
- Numerical Proficiency: Strong ability to manage cash and card transactions accurately under pressure.
- Problem-Solving: Effective conflict-handling skills and the ability to address discrepancies or customer concerns.
- Work Ethic: High level of responsibility, reliability, and integrity in handling financial data.
- Energy and Focus: A fast-paced work style combined with precision and attention to detail.
- Team Player: Willingness to support colleagues and contribute to team goals.
- Communication: Clear and professional communication skills in both verbal and written formats.
Additional Information
Equal Opportunity Employment
The VKB Group is an equal opportunity employer and supports the recruitment of a diverse workforce. As part of our Employment Equity and Transformation Strategy, preference may be given to candidates from designated groups in line with the VKB Group’s approved Employment Equity Plan.
The VKB Group is committed to the fair and ethical use of personal information for recruitment purposes. Data submitted as part of this application will only be used for recruitment and, if successful, for onboarding and employment administration.
Application Process and Portal Guidance
To ensure a smooth application process, applicants should keep the following guidelines in mind:
- Use Google Chrome when accessing the career portal for optimal performance.
- Prepare a clear and up-to-date CV in either PDF or Word format.
- Do not submit handwritten documents.
- Only upload your CV in the designated “Upload CV” section of the application form. Supporting documents such as your ID, driver’s license, or certifications should be uploaded using the specific fields provided.
- If uploading a profile picture, ensure the minimum size is 300 x 300 pixels.
Important Notices
- VKB Group reserves the right to close the job vacancy at any time at its sole discretion.
- Only shortlisted candidates will be contacted. If you do not receive feedback within 14 working days from the closing date of the advertisement, please consider your application unsuccessful.
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